The Cleaning Standard NC LLC
Last updated: May 22, 2026
The Cleaning Standard NC LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit thecleaningstandardnc.com (the “Site”), request a quote, book a service, or communicate with us by phone, text, or email.
Information We Collect
We collect information you voluntarily provide to us, including:
- Contact information: your name, phone number, email address, and service address.
- Service details: information about your home and the cleaning services you request (such as square footage, number of rooms, frequency, and special requests).
- Communications: messages you send us through our contact form, by email, by phone, or by text message.
We may also automatically collect limited technical information when you visit the Site, such as your IP address, browser type, and pages viewed, through standard analytics tools.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes.
- Schedule, confirm, and deliver cleaning services.
- Communicate with you about your appointments, including by phone call and text message.
- Send service-related updates, reminders, and follow-up messages.
- Improve our services and the Site.
- Comply with legal obligations.
Telephone Numbers and Text Messaging
We collect your phone number when you submit it through our website contact or quote form, when you provide it to us by phone, or when you otherwise request that we contact you. We use your phone number to call and text you about your service requests, appointments, confirmations, reminders, and follow-ups.
We do not share your phone number or other personal information with third parties for their own marketing purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
Message and data rates may apply. Message frequency varies. You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at joe@thecleaningstandardnc.com.
How We Share Information
We do not sell your personal information. We may share information only with:
- Service providers who help us operate our business (such as scheduling, payment processing, and communication platforms), and only to the extent necessary for them to perform services for us.
- Legal authorities when required by law or to protect our rights.
These providers are obligated to protect your information and may not use it for their own marketing purposes.
Data Storage and Security
We retain your information only as long as necessary to provide our services and meet legal requirements. We take reasonable measures to protect your information from unauthorized access, use, or disclosure.
Your Choices
- You may opt out of text messages at any time by replying STOP.
- You may request that we delete your personal information by contacting us.
- You may decline to provide certain information, though this may limit our ability to serve you.
Children’s Privacy
Our services are not directed to children under 18, and we do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision.
Contact Us
If you have questions about this Privacy Policy, contact us at:
The Cleaning Standard NC LLC
4030 Wake Forest Road STE 349
Raleigh, NC 27609
Phone: (984) 538-9500
Email: joe@thecleaningstandardnc.com